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Scammers often update their tactics to keep up with the latest news or trends. Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. You might get an unexpected email or text message that looks like it’s from a company you know or trust, like a bank, a credit card, or a utility company. It could also look like it’s from an online payment website or app.
Here are signs that an email is a scam, even if it looks like it comes from a company you know — and even uses the company’s logo in the header:
• The email has a generic greeting.
• The email says your account is on hold because of a billing problem.
• The email invites you to click on a link to update your payment details.
While real companies might communicate with you by email, legitimate companies won’t email or text with a link to update your payment information. Phishing emails can often have real consequences for people who give scammers their information, including identity theft. And they might harm the reputation of the companies they’re spoofing.

To protect yourself from phishing, be cautious of unexpected emails or messages requesting personal information. Check sender email addresses for legitimacy and avoid clicking on suspicious links. Ensure websites use “https://” for secure connections. Keep your software and antivirus up to date and consider using two-factor authentication for added security. Awareness and skepticism are key in avoiding phishing attempts.

Stay Informed:

Stay vigilant against phishing by staying informed about common techniques. Double-check email sender addresses to verify legitimacy and refrain from clicking on links or downloading attachments from unfamiliar sources. Enhance security with 2FA whenever possible. Keep software updated, steer clear of pop-up links, and preview URL’s by hovering over them with your mouse. Employ trustworthy antivirus and anti-malware software to detect and block phishing threats. Always take a moment to verify the legitimacy of requests that create a sense of urgency, helping you avoid falling victim to phishing attempts.

To mitigate phishing attacks, businesses should prioritize comprehensive employee training, emphasizing the importance of recognizing suspicious emails and the risks of clicking on unknown links or attachments. Implementing robust email filtering systems can significantly reduce the influx of phishing emails, thus limiting potential exposure. Regularly updating and patching software and systems is crucial, as many phishing attacks exploit known vulnerabilities that are unpatched. Encouraging the use of multifactor authentication adds an extra layer of security, making it more difficult for attackers to gain unauthorized access even if they acquire login credentials. Finally, establishing clear and straightforward reporting procedures for suspected phishing attempts ensures quick action can be taken to prevent or mitigate damage.